Ticket Office Time Warp

[bobbymax]

Got an email tonight at 6pm telling me I'm running out of time to book a ticket for Saturday.

Thing is, I bought one online at 10.30 this morning - there must be one hell of a lag on the system!

[IDM]

I got that too..  Its not the end of the world, would rather be reminded twice, than miss out!

[donnygeoff]

 And another.  Must have sent quite a few

[SydneyRover]

wouldn't send out auto-emails to every registered buyer?

[DRNaith]

It costs them almost nothing to send the emails to everyone regardless of who has already bought one. In fact it could cost more in ruling out the ones that have already bought tickets and it's not going to make you want to take them back for a refund is it?

[silent majority]

The club are just in the middle of swapping out the old ticket system for the new one. I would expect a few mishaps as part of that process. Its been an expensive investment which I hope we all see the benefit.

[BobG]

I wonder if its going to remember the supporters the CRM system lost sight of a few years ago now...

BobG