0 Members and 3 Guests are viewing this topic.
Just print this out and read it as a question at some point. Its the 3rd time I have posted it on this thread and the 8th time ever - and I believe it is still as valid as the day I first wrote it !We as Forum Posters / Fans / general know all's can suggest / cajole / offer "imo" type solutions - some very good - but unless ANYONE with the power to change things sits up and a) takes more than a passing interest and b) takes effective action then NOTHING is going to get any better any time soonI know people will say / have said they don't bother any more and in that way they are immune from what happens on the Concourses but for the ones that DO want to buy food this whole (holistic) Catering thing needs solving from the quality to the quantity to the quite lengthy waits !
The queues in the BVB ebb and flow and if you're unlucky you could be queuing to the door. 10 mins either side and you could be served quite quickly. Now they've established the bar outside, the next stage is to served draught ale from a mobile pump which will help relieve the pressure on the queues. The 'Square' as it's now called outside needs expanding however, in the long term they could do with extending the BVB outwards and having a second bar in there. For me, they've changed the atmosphere in there by ripping the carpet out which used to absorb the noise much better. Announcing the team and interviewing a player (Alfie Beestin) yesterday unfortunately doesn't work as nobody can hear it. Overall though, there's always scope for improvement, but it's still my preferred option for a prematch pint.
Quote from: DonnyBazR0ver on September 03, 2017, 10:46:11 amThe queues in the BVB ebb and flow and if you're unlucky you could be queuing to the door. 10 mins either side and you could be served quite quickly. Now they've established the bar outside, the next stage is to served draught ale from a mobile pump which will help relieve the pressure on the queues. The 'Square' as it's now called outside needs expanding however, in the long term they could do with extending the BVB outwards and having a second bar in there. For me, they've changed the atmosphere in there by ripping the carpet out which used to absorb the noise much better. Announcing the team and interviewing a player (Alfie Beestin) yesterday unfortunately doesn't work as nobody can hear it. Overall though, there's always scope for improvement, but it's still my preferred option for a prematch pint. I agree - something like this would suffice to curtail the queues... http://www.drinksshop.co.uk/index.php?route=product/product&product_id=120 Seen them used at many larger venues to relieve pressure at the tills and they are always quick and easy to use.
Quote from: Metalmicky on September 05, 2017, 07:38:22 amQuote from: DonnyBazR0ver on September 03, 2017, 10:46:11 amThe queues in the BVB ebb and flow and if you're unlucky you could be queuing to the door. 10 mins either side and you could be served quite quickly. Now they've established the bar outside, the next stage is to served draught ale from a mobile pump which will help relieve the pressure on the queues. The 'Square' as it's now called outside needs expanding however, in the long term they could do with extending the BVB outwards and having a second bar in there. For me, they've changed the atmosphere in there by ripping the carpet out which used to absorb the noise much better. Announcing the team and interviewing a player (Alfie Beestin) yesterday unfortunately doesn't work as nobody can hear it. Overall though, there's always scope for improvement, but it's still my preferred option for a prematch pint. I agree - something like this would suffice to curtail the queues... http://www.drinksshop.co.uk/index.php?route=product/product&product_id=120 Seen them used at many larger venues to relieve pressure at the tills and they are always quick and easy to use.And have been used at the Keepmoat previously.But I must agree with your previous point, you will need to ask the right questions and have supporting evidence, just having opinions gets you nowhere as they will have data to support their argument.
Quote from: Donnywolf on September 04, 2017, 09:01:13 amJust print this out and read it as a question at some point. Its the 3rd time I have posted it on this thread and the 8th time ever - and I believe it is still as valid as the day I first wrote it !We as Forum Posters / Fans / general know all's can suggest / cajole / offer "imo" type solutions - some very good - but unless ANYONE with the power to change things sits up and a) takes more than a passing interest and b) takes effective action then NOTHING is going to get any better any time soonI know people will say / have said they don't bother any more and in that way they are immune from what happens on the Concourses but for the ones that DO want to buy food this whole (holistic) Catering thing needs solving from the quality to the quantity to the quite lengthy waits !Unfortunately, neither of those are questions, so printing and reading them out would get no response............ however, I agree with your underlying sentiments. I'm guessing that you are otherwise engaged - or you would attend and voice these opinions yourself?
Its not about vast amounts of data, its about having more than an opinion.For instance, when people have complained on here that it took 20 minutes to get served at one of the outlets I have complained on their behalf. However the CCTV footage, once examined, shows that not to be the case.We, as the VSC, then did our own 'time trials' (for want of a better expression) and literally put people in the queue and timed how long it took to get served. Sometimes that supported our argument but many times it didn't. I'm not saying you're all wrong, what I'm saying is that the argument falls a bit flat if you can't support it with something other than an opinion. The concourses still outsell most EFL clubs when it comes to spend per head. Try balancing that one!
Quote from: silent majority on September 05, 2017, 09:42:13 amQuote from: Metalmicky on September 05, 2017, 07:38:22 amQuote from: DonnyBazR0ver on September 03, 2017, 10:46:11 amThe queues in the BVB ebb and flow and if you're unlucky you could be queuing to the door. 10 mins either side and you could be served quite quickly. Now they've established the bar outside, the next stage is to served draught ale from a mobile pump which will help relieve the pressure on the queues. The 'Square' as it's now called outside needs expanding however, in the long term they could do with extending the BVB outwards and having a second bar in there. For me, they've changed the atmosphere in there by ripping the carpet out which used to absorb the noise much better. Announcing the team and interviewing a player (Alfie Beestin) yesterday unfortunately doesn't work as nobody can hear it. Overall though, there's always scope for improvement, but it's still my preferred option for a prematch pint. I agree - something like this would suffice to curtail the queues... http://www.drinksshop.co.uk/index.php?route=product/product&product_id=120 Seen them used at many larger venues to relieve pressure at the tills and they are always quick and easy to use.And have been used at the Keepmoat previously.But I must agree with your previous point, you will need to ask the right questions and have supporting evidence, just having opinions gets you nowhere as they will have data to support their argument.I really don't get why this is so difficult. What people are suggesting would lead to more money for Centreplate and Rovers. People shouldn't have to collate vast amounts of data to win an argument on this. It's really simple:- Service is shoddy- If service improves, centreplate and rover get more money- People have proposed practical solutions, like portable drinks pumps- Why can't these be implented?It surely can't be that difficult....
Never been to castle park where the Doncaster rugger team play .from what I have picked off here is that the food kiosk at castle park is top notch .So what do they do different to what happens at KMS .
It was only that I understood Chicken Curry and Chips more than I understood the Rules of Rugby Union ! The Beer was always good too especially when local Micro Breweries produced one offs for themFootball is different - I go for the "thrill" of the game / the atmosphere / the banter with those around me and of course to vilify the Ref.I almost always manage to feed myself before I get there and the 1879 (Beer) is not good enough to "attract me" and I would sooner go to one of my locals in Thorne for some real beer after the Match. Rather have 2 good uns than 2 crap ones' So I get a Coke when I get in when there are no queues at all and that's my lot
Another point. In the west stand for the half time pint collection, there is a sign indicating where you are supposed to collect from, however when you go to this point, you are told to queue at the other side.[/quotFfs it get more slap stick game by game .If you notice this sign,then you will notice that this notice is not worth noticing. ........centreplate KMS doncaster 2017/18 season.
What are you all talking about?....... there's no issue here, it's just all your opinions...... we have letters praising our facilities.
Quote from: ian1980 on September 05, 2017, 11:37:49 pmWhat are you all talking about?....... there's no issue here, it's just all your opinions...... we have letters praising our facilities.OK Ian
Quote from: hoolahoop on September 05, 2017, 11:50:11 pmQuote from: ian1980 on September 05, 2017, 11:37:49 pmWhat are you all talking about?....... there's no issue here, it's just all your opinions...... we have letters praising our facilities.OK Ian Think you've had a bit of a whoooooosh moment.
Quote from: RedJ on September 06, 2017, 09:13:49 amQuote from: hoolahoop on September 05, 2017, 11:50:11 pmQuote from: ian1980 on September 05, 2017, 11:37:49 pmWhat are you all talking about?....... there's no issue here, it's just all your opinions...... we have letters praising our facilities.OK Ian Think you've had a bit of a whoooooosh moment. NOT at all Red - you should know me better than that after all we have all been posting on here for years . Ian is right it's like banging your head against a brick wall - the whole operation has glaring inconsistencies in the level of both product and service and a great big feck off hole where money disappears from the business. Dissatisfied customers or perhaps " lost " customers and no - one seemingly cares. It's utter madness.
Be under no illusion the powers that be have read this thread..Gavin will have that's for sure and so to will the people at Centreplate...I still think that's why there was a sudden increase in staff at one of the south stand concourses after the 1st home game...They only needed to check the cctv... Which is why I'm sceptical about how much power the club actually has in this issue..TBF in any other area the club are great at addressing issues and striving to improve the match day experience,nothing is normally too much trouble and we are lucky in that respect...However this isn't something new it crops up all the time and frankly has done for years and the fact Gavin hasn't been able to get a grip of it or publically get involved in working with us on it,tells me centreplate have him by the short and curly's so the club bury's its head in the sand and hopes it will go away...