0 Members and 1 Guest are viewing this topic.
Quote from: silent majority on March 21, 2018, 09:11:37 amQuote from: deebee on March 21, 2018, 08:58:59 amThe random gift idea was probably fair if the words " Gifts will be allocated on a first come first served basis" had not been included in the email. This could have been left off as it would have stopped me going down at 7 am freezing my nuts off for two hours to get an Xbox for my 8-year-old grandson who is now very disappointed. The word RANDOM does not appear in any communication. Also, the glossy brochure says they are VR or virtual reality headsets and they are not, they are mobile virtual reality headsets which are totally different. I know I should be grateful to get a free gift, but the advertising and promotion of these if offered should be accurate, consistent, confusing and not be able to be misinterpreted. I will be taking this up with the club.But where does it say, anywhere at all, that the (considered) best prizes would be handed out to those first in line?It said on a post from the official twitter account a few days ago that the gifts would be allocated on a first come first serve basis.The first 500 fans who purchase their Silver Membership in full will be entitled to claim a free gift, ranging from a virtual reality headset, Now TV smartbox, games console, gift vouchers and leisure passes (offer only applies to 18-21, 22-24, senior and adult ticket Silver Member purchases). Gifts will be allocated on a first come first served basis.
Quote from: deebee on March 21, 2018, 08:58:59 amThe random gift idea was probably fair if the words " Gifts will be allocated on a first come first served basis" had not been included in the email. This could have been left off as it would have stopped me going down at 7 am freezing my nuts off for two hours to get an Xbox for my 8-year-old grandson who is now very disappointed. The word RANDOM does not appear in any communication. Also, the glossy brochure says they are VR or virtual reality headsets and they are not, they are mobile virtual reality headsets which are totally different. I know I should be grateful to get a free gift, but the advertising and promotion of these if offered should be accurate, consistent, confusing and not be able to be misinterpreted. I will be taking this up with the club.But where does it say, anywhere at all, that the (considered) best prizes would be handed out to those first in line?
The random gift idea was probably fair if the words " Gifts will be allocated on a first come first served basis" had not been included in the email. This could have been left off as it would have stopped me going down at 7 am freezing my nuts off for two hours to get an Xbox for my 8-year-old grandson who is now very disappointed. The word RANDOM does not appear in any communication. Also, the glossy brochure says they are VR or virtual reality headsets and they are not, they are mobile virtual reality headsets which are totally different. I know I should be grateful to get a free gift, but the advertising and promotion of these if offered should be accurate, consistent, confusing and not be able to be misinterpreted. I will be taking this up with the club.
Thanks for sticking up for the fans SM. As usual, you defend the club over the supporters, I have tried to call a truce with you but you continue to pick on me. As explained in my post the 2 communications I have state first come first served. This implies that those who get there first get the pick of the gift they want. If this was not the case then this sentence did not need to be in the article alternatively it should state that gifts will be given out randomly. While we are on about this subject the leaflet says kids bolt on £40 but the renewal form says £50 and on the list of prizes on DROS on the 16th March only add up to 360, not 450. But guess that's my fault too!
Buying early provides even more benefitsThe first 450 who pay for their Season Membership in full will receive one of the following amazing prizes:- Xbox One S with FIFA 18- mobile Virtual Reality headset- Now TV smart box- Amazon gift voucher- Debenhams gift voucher- 7” 8gb tablets- Bluetooth speakers The first 50 adult and child combined purchases paid in full for Club Doncaster Foundation Family Stand will win:Child and chaperone combi-annual-pass to LEGOLAND Discovery Centre and SEA LIFE Centre in ManchesterThese prizes will be issued on a first come first served basis, so you must buy early to win.The 2018/19 Silver Memberships will be on sale from Tuesday March 20 with memberships available from £139 (18-21), £199 (22-24), £219 (senior), £299 (adult).
Quote from: deebee on March 21, 2018, 10:56:03 amThanks for sticking up for the fans SM. As usual, you defend the club over the supporters, I have tried to call a truce with you but you continue to pick on me. As explained in my post the 2 communications I have state first come first served. This implies that those who get there first get the pick of the gift they want. If this was not the case then this sentence did not need to be in the article alternatively it should state that gifts will be given out randomly. While we are on about this subject the leaflet says kids bolt on £40 but the renewal form says £50 and on the list of prizes on DROS on the 16th March only add up to 360, not 450. But guess that's my fault too!Theres nothing to stick up for, heres the text from the mail shot about the prizes, the key sentance is in bold, nowhere does it say that the prizes will be awarded in order of value. I know your dissappointed not getting an xbox, but thats the luck of the draw as they say, I'm dissappointed with the Debenhams voucher, I've never ever been in the store, but I was getting a ST anyway so it would have cost me the same later, but without the chance of winning somethingQuoteBuying early provides even more benefitsThe first 450 who pay for their Season Membership in full will receive one of the following amazing prizes:- Xbox One S with FIFA 18- mobile Virtual Reality headset- Now TV smart box- Amazon gift voucher- Debenhams gift voucher- 7” 8gb tablets- Bluetooth speakers The first 50 adult and child combined purchases paid in full for Club Doncaster Foundation Family Stand will win:Child and chaperone combi-annual-pass to LEGOLAND Discovery Centre and SEA LIFE Centre in ManchesterThese prizes will be issued on a first come first served basis, so you must buy early to win.The 2018/19 Silver Memberships will be on sale from Tuesday March 20 with memberships available from £139 (18-21), £199 (22-24), £219 (senior), £299 (adult).
So from what I understand, those who bought on-line will be allocated a gift which they can pick up from the ticket office from Thursday.So for those exiles who only come to Donny on match days will they be notified if they have a gift and what it is?
A quick question for SM as he appears to be the person in the know.If I win one of the daily prizes would that mean I am barred from winning any of the others on the following days
Quote from: Retdon1 on March 21, 2018, 09:32:38 amQuote from: silent majority on March 21, 2018, 09:11:37 amQuote from: deebee on March 21, 2018, 08:58:59 amThe random gift idea was probably fair if the words " Gifts will be allocated on a first come first served basis" had not been included in the email. This could have been left off as it would have stopped me going down at 7 am freezing my nuts off for two hours to get an Xbox for my 8-year-old grandson who is now very disappointed. The word RANDOM does not appear in any communication. Also, the glossy brochure says they are VR or virtual reality headsets and they are not, they are mobile virtual reality headsets which are totally different. I know I should be grateful to get a free gift, but the advertising and promotion of these if offered should be accurate, consistent, confusing and not be able to be misinterpreted. I will be taking this up with the club.But where does it say, anywhere at all, that the (considered) best prizes would be handed out to those first in line?It said on a post from the official twitter account a few days ago that the gifts would be allocated on a first come first serve basis.The first 500 fans who purchase their Silver Membership in full will be entitled to claim a free gift, ranging from a virtual reality headset, Now TV smartbox, games console, gift vouchers and leisure passes (offer only applies to 18-21, 22-24, senior and adult ticket Silver Member purchases). Gifts will be allocated on a first come first served basis.Yes I get that. But my question is where does it say you will be able to choose which gift you want?
Quote from: Cantley Rover on March 21, 2018, 12:35:13 pmA quick question for SM as he appears to be the person in the know.If I win one of the daily prizes would that mean I am barred from winning any of the others on the following daysSo, from now there will be a daily prize draw, so those who have already received one gift are also in the draw for the daily prize too. Is it possible to win two daily prizes? I suppose it is.
Quote from: silent majority on March 21, 2018, 11:32:39 amQuote from: Retdon1 on March 21, 2018, 09:32:38 amQuote from: silent majority on March 21, 2018, 09:11:37 amQuote from: deebee on March 21, 2018, 08:58:59 amThe random gift idea was probably fair if the words " Gifts will be allocated on a first come first served basis" had not been included in the email. This could have been left off as it would have stopped me going down at 7 am freezing my nuts off for two hours to get an Xbox for my 8-year-old grandson who is now very disappointed. The word RANDOM does not appear in any communication. Also, the glossy brochure says they are VR or virtual reality headsets and they are not, they are mobile virtual reality headsets which are totally different. I know I should be grateful to get a free gift, but the advertising and promotion of these if offered should be accurate, consistent, confusing and not be able to be misinterpreted. I will be taking this up with the club.But where does it say, anywhere at all, that the (considered) best prizes would be handed out to those first in line?It said on a post from the official twitter account a few days ago that the gifts would be allocated on a first come first serve basis.The first 500 fans who purchase their Silver Membership in full will be entitled to claim a free gift, ranging from a virtual reality headset, Now TV smartbox, games console, gift vouchers and leisure passes (offer only applies to 18-21, 22-24, senior and adult ticket Silver Member purchases). Gifts will be allocated on a first come first served basis.Yes I get that. But my question is where does it say you will be able to choose which gift you want?In fairness I can see his point a little, whilst there may not be a specifics about choosing which gift you want, there is no clear text about how the gifts will be chosen allowing it to be interpreted in the way that it was. Legally unless there is something in the t's & c's the club could have left themselves open if someone would want to challenge them.I don't agree with your sentiment that the club should not do this in the future as its easier not to do something along these lines. If they have made any errors they simply need to learn from them and improve for next time.
Quote from: roversontheup on March 20, 2018, 05:37:14 pmI got a VR headset and don’t even know what one is. So if anyone wants to do a fair swap just let me know.I got a Debenhams voucher if you're interested
I got a VR headset and don’t even know what one is. So if anyone wants to do a fair swap just let me know.
DBR glad you see my point. I don't mind the incentive to purchase early and I really do appreciate the clubs efforts, my point is in the wording and inconsistencies. With regards to proofreading that has been a problem for a while now.
It has been an amazing first day of sales for the 2018/19 Silver Memberships with over 500 being sold.
Don’t worry if you've not purchased yours yet, there is still an opportunity to receive one of the gifts by becoming one of the first 500 fans to pay in full for an 18/19 Season Membership - though the club do expect to pass this figure quickly.
Quote from: deebee on March 21, 2018, 03:56:25 pmDBR glad you see my point. I don't mind the incentive to purchase early and I really do appreciate the clubs efforts, my point is in the wording and inconsistencies. With regards to proofreading that has been a problem for a while now. I think proof reading really is the issue here, as I'm sure that this could have been foreseen and avoided by just taking a little time and care. A with all correspondence..... Late yesterday evening I received an email from the club telling me QuoteIt has been an amazing first day of sales for the 2018/19 Silver Memberships with over 500 being sold. further down the same email I'm advised QuoteDon’t worry if you've not purchased yours yet, there is still an opportunity to receive one of the gifts by becoming one of the first 500 fans to pay in full for an 18/19 Season Membership - though the club do expect to pass this figure quickly. Which begs more than a few questions re proof reading. For my part, I'm grateful to the club for this promotion, and especially for my £20 Debenhams voucher as that or the £20 Amazon voucher were the only things that I would have benefited from. I see it as a further reduction in my early bird season ticket price reduction - even it will be my Wife that spends it! Now, if only they'd remembered to reduce my subscription due to me being an Alliance Member - then again, I never get any communication regarding the Rovers Alliance, even though they take my subscription regularly! As usual, it's a roller coaster ride with Rovers. But it's worth it.
Quote from: Not Now Kato on March 21, 2018, 04:19:01 pmQuote from: deebee on March 21, 2018, 03:56:25 pmDBR glad you see my point. I don't mind the incentive to purchase early and I really do appreciate the clubs efforts, my point is in the wording and inconsistencies. With regards to proofreading that has been a problem for a while now. I think proof reading really is the issue here, as I'm sure that this could have been foreseen and avoided by just taking a little time and care. A with all correspondence..... Late yesterday evening I received an email from the club telling me QuoteIt has been an amazing first day of sales for the 2018/19 Silver Memberships with over 500 being sold. further down the same email I'm advised QuoteDon’t worry if you've not purchased yours yet, there is still an opportunity to receive one of the gifts by becoming one of the first 500 fans to pay in full for an 18/19 Season Membership - though the club do expect to pass this figure quickly. Which begs more than a few questions re proof reading/wording. For my part, I'm grateful to the club for this promotion, and especially for my £20 Debenhams voucher as that or the £20 Amazon voucher were the only things that I would have benefited from. I see it as a further reduction in my early bird season ticket price reduction - even if it will be my Wife that spends it! Now, if only they'd remembered to reduce my subscription due to me being an Alliance Member - then again, I never get any communication regarding the Rovers Alliance, even though they take my subscription regularly! As usual, it's a roller coaster ride with Rovers. But it's worth it.It is feasible to sell more than 500 and still have gifts available - junior season ticket holders (unless bought with an adults in the family stand) didn't qualify for prizes, and neither did tickets that were bought on the DD scheme.
Quote from: deebee on March 21, 2018, 03:56:25 pmDBR glad you see my point. I don't mind the incentive to purchase early and I really do appreciate the clubs efforts, my point is in the wording and inconsistencies. With regards to proofreading that has been a problem for a while now. I think proof reading really is the issue here, as I'm sure that this could have been foreseen and avoided by just taking a little time and care. A with all correspondence..... Late yesterday evening I received an email from the club telling me QuoteIt has been an amazing first day of sales for the 2018/19 Silver Memberships with over 500 being sold. further down the same email I'm advised QuoteDon’t worry if you've not purchased yours yet, there is still an opportunity to receive one of the gifts by becoming one of the first 500 fans to pay in full for an 18/19 Season Membership - though the club do expect to pass this figure quickly. Which begs more than a few questions re proof reading/wording. For my part, I'm grateful to the club for this promotion, and especially for my £20 Debenhams voucher as that or the £20 Amazon voucher were the only things that I would have benefited from. I see it as a further reduction in my early bird season ticket price reduction - even if it will be my Wife that spends it! Now, if only they'd remembered to reduce my subscription due to me being an Alliance Member - then again, I never get any communication regarding the Rovers Alliance, even though they take my subscription regularly! As usual, it's a roller coaster ride with Rovers. But it's worth it.