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I’ve paused my Sky sports really easy on the website, however it’s nearly impossible to pause/cancel BT Sport you have to phone them but nobody answers. Reading stuff they have an awful lot of upset customers
Quote from: roversdude on April 02, 2020, 05:17:40 pmI’ve paused my Sky sports really easy on the website, however it’s nearly impossible to pause/cancel BT Sport you have to phone them but nobody answers. Reading stuff they have an awful lot of upset customers Is that paused on the sky website or nowtv?
I was on about through Sky.For the record Adam I was in no way having a dig at call centre operatives more way that BT have gone out of their way to make it difficult.
Quote from: roversdude on April 03, 2020, 09:00:03 amI was on about through Sky.For the record Adam I was in no way having a dig at call centre operatives more way that BT have gone out of their way to make it difficult.its the attitude of arseholes online that you mention!!! Totally agree that BT need to automate their current service about BT sports contract, but the amount that are ringing up effing and jeffing to advisors is disgraceful!!! The world has gone to shit and all folk can do is moan about being in a phone queue!!! Give me strength!!!!
Quote from: roversdude on April 02, 2020, 05:17:40 pmI’ve paused my Sky sports really easy on the website, however it’s nearly impossible to pause/cancel BT Sport you have to phone them but nobody answers. Reading stuff they have an awful lot of upset customers maybe when 83 of the 88 operators in one team in doncaster call centre are off sick/isolating etc, it's hardly surprising calls are not being answered. A team member is suspected positive. The remaining members are fighting an anxiety battle every day, just to turn up at a potentially infected workplace, but lets not let that attract from the more than justified reason for punters to be upset shall we cos they cant cancel a bloody sports channel in the middle of a worldwide pandemic!!!