IFollow

[roversdude]

Anyone else getting an error when trying to purchase the game

[i_ateallthepies]

I did it this morning without problem rd.  Did you get sorted?

[bedale rover]

I couldn't get the Wigan game 2 weeks ago and moaned like mad to ifollow
And I got a refund!
Result

[ss1953]

Just purchased mine on ipad

[goalkick]

Just got mine.

[roversdude]

Got it but it just seems to be buffering

[ss1953]

download Speedtest and check your line speed
Lucky to have full fibre and no problems at all

[Mike_F]

just buffering here too

[MEGA1879]

The sound is very low
All working now👍🏻

[roversdude]

I’m on thanks

[ss1953]

sometimes, logging out and back in to start a new session seems to sort things out.

[goalkick]

Getting Pompey commentary is this correct on away games

[deebee]

Hit the cog wheel bottom rh corner change commentary to AWAy.

[scawsby steve]

Can't get it on either Chrome or Edge.

[5minstogo]

Every away game I struggle. No idea why. Just got a white circle spinning

[Steadfast]

Can't get it on Chrome - never normally have a problem.

[deebee]

I had the same last week as did loads of others so I haven't bothered this week.

[StocktonRover]

I've watched every game except Wigan and had  no problems whatsoever.

I'm watching on the EFL app on an iPad using 4g

[5minstogo]

Yeah I can get it on my phone just not on laptop. I'll not bother in future.

[ss1953]

Yeah I can get it on my phone just not on laptop. I'll not bother in future.

Try using the 4G from your phone to become a wifi hotspot for your laptop
My 4G gives around 40 MB of speed
Unless you have some fibre or cable broadband its unlikely to be above 15Gb

[redarmy82]

Second game in a row it hasn't worked, just get an error message.

Not bothering again.

[5minstogo]

Yeah I can get it on my phone just not on laptop. I'll not bother in future.

Try using the 4G from your phone to become a wifi hotspot for your laptop
My 4G gives around 40 MB of speed
Unless you have some fibre or cable broadband its unlikely to be above 15Gb

Thanks but its a lot of hassle for something that should just work. I've never had problems with home matches but away matches always takes most of the game to resolve.

[graingrover]

You should use the online help function at the bottom right of your screens to get these things sorted live. So as not to discourage fans who have not yet tried it I say do not be put off by these remarks about problems . They are very easily sorted using the helpline. I have had no problems at all this season. Yes, some games do carry the away club commentary only and I guess that is Covid again making away travel difficult for media staff on overnight stay games like today.

[EasyforDennis]

The Pompey commentators aren't too impressed with their team and manager are they.

[5minstogo]

You should use the online help function at the bottom right of your screens to get these things sorted live. So as not to discourage fans who have not yet tried it I say do not be put off by these remarks about problems . They are very easily sorted using the helpline. I have had no problems at all this season. Yes, some games do carry the away club commentary only and I guess that is Covid again making away travel difficult for media staff on overnight stay games like today.

Or you could expect the service you've paid for. I emailed ifollow but seeing as there was a thread in here I thought I'd add my own comments. I'm reasonably tech savvy so if I've struggled I'm sure there are a lot of people who wouldn't even attempt it.

[Reesielad]

I’ve had to download Mozilla Firefox and it’s been working with no issues on there.

Most of the time it doesn’t work because the browser you’re using needs some sort of plug-in update.

Firefox does the updates itself so it should always work on using that browser.


Sent from my iPhone using Tapatalk

[RoversAlias]

You should use the online help function at the bottom right of your screens to get these things sorted live. So as not to discourage fans who have not yet tried it I say do not be put off by these remarks about problems . They are very easily sorted using the helpline. I have had no problems at all this season. Yes, some games do carry the away club commentary only and I guess that is Covid again making away travel difficult for media staff on overnight stay games like today.

Rovers had Robbie and Glen doing commentary today, was available readily for us all.

[DonnyBazR0ver]

Always enjoy Glen's commentaries and comments. Much more listenable than Mickey Walker for me.

iFollow has been fine for me so far although today seemed to be a bit of buffering and the Pompey cameraman wasn't the best, missing bits of open play.

There could be a host of technical niggles which is more likely to be browser or WiFi issues rather than iFollow itself. I know from previous experience it can be very frustrating not knowing for sure what the problems are!

[Filo]

Full fibre for me 280mbps no buffering at all

[Fulham Rover]

Was wondering if there is anyway to publish the iFollow viewing attendance figures - would be interested to know if we had more fans viewing than we would have normally taken away to Portsmouth.